UX/UI DESIGN
BRANDING

Blue Mediterranean- RENTAL COMPANY

Role: UX/UI Designer
Industry: Tourism & Holidays
Country: Spain
Year: 2023
Services: User Research, Design Thinking, Wireframing, UI Design, Prototyping, Usability Testing and Branding
Blue Mediterranean- RENTAL COMPANY

A digital platform on a mission to redefine the booking experience in a monopolized market—by building trust.

CHAPTER. 1

THE SCOPE

Project overview

Blue Mediterranean, a vacation rental company in Mallorca Spain, aimed to compete with industry leaders such as Airbnb and Booking.com. Despite offering high-quality services and possessing a strong local presence, their outdated website impeded their ability to communicate their unique value proposition.

Objectives

  • Redesign the website to establish credibility and realibility in today's market.
  • Refresh the brand to reflect trust, transparency and quality.
THE SCOPE
CHAPTER. 2

THE CHALLENGES

  • 1
    Trust issues
    Real estate crisis and lack of trust in small companies
  • 2
    Language barriers
    Non-Spanish speakers faced difficulties navigating.
  • 3
    Need for clarity
    Users required detailed, transparent information on accommodations.
  • 4
    Diverse audience needs
    Tourists, digital nomads, expatriates requires
CHAPTER. 3

THE AUDIENCE

Target audience

  • Young adults (20-35): Tourists, digital nomads, and professionals seeking affordable, central accommodations near nightlife and activities.
  • Middle-aged individuals (36-55): Families or expatriates looking for spacious, family-friendly options.
  • Older adults (56+): Retirees or long-term renters seeking peaceful locales with scenic views.

Demographics

  • Regions: Europe (UK, Germany, France, Scandinavia), global digital nomads.
  • Income Levels: Ranging from budget-conscious to high-income travelers
  • Gender: Balanced demand from both males and females.
THE AUDIENCE
CHAPTER. 4

SOLVING THE PROBLEM

1. Branding

Challenge: Communicate trust, safety, and quality effectively.

Solution:

  • Redesigned wave logo symbolizing Mediterranean calm and strength.
  • Clean Noto Sans typography for readability and a modern blue-toned palette for reliability.
  • Cohesive design system with engaging photography.
  • New tagline: "Let's make your Mediterranean dream come true".
1. Branding1. Branding1. Branding1. Branding1. Branding

2. Website design

Challenge: Outdated design hindered usability and credibility.

Solution:

  • Improved navigation and clarity.
  • Focused on local experiences and verified quality.
  • Highlighted user reviews and ratings.
2. Website design

To watch videos, you need to change your cookie settings preferences. Go to cookie manager and accept the field Tracking.

CHAPTER. 5

EXPLORE THE MAIN GOALS AND FEATURES

Goal 1. Build trust

Blue Mediterranean struggled to effectively communicate its unique value in a competitive market, limiting its ability to build trust and stand out.

Opportunity

To showcase Blue Mediterranean's unique value, I collaborated with the team to define their key strengths and showcase them on the website: strong local connections, verified reliability, and content creation by the photographer within the team..
Goal 1. Build trust

Goal 2. Enhance accessibility

Non-Spanish-speaking users encountered difficulties navigating the website and communicating with hosts.

Opportunities

  • Introduce multilingual support to cater to non-Spanish-speaking travelers.
  • Provide translation options for key content to simplify navigation and communication.
Goal 2. Enhance accessibility
Goal 2. Enhance accessibility

Goal 3. Provide detailed information

Users often struggled to find comprehensive information about properties and destinations, reducing their booking confidence

Opportunities

  • Detailed property descriptions with clear pricing and fees.
  • High-quality images and videos showcasing accommodations.
  • Destination guides with local highlights and amenities.
  • A secure, fluid and easy-to-use payment process
Goal 3. Provide detailed information
Goal 3. Provide detailed information
CHAPTER. 6

FINAL THOUGHTS

FINAL THOUGHTS

Results

  • Increased User Growth: Expanded reach across Europe and new markets beyond France, the UK, and Germany.
  • Improved Social Media Engagement: Significant growth on Facebook and Instagram.
  • Enhanced Trust and Credibility: Boosted direct bookings and user confidence in the platform.

Key learnings

This project allowed me to experience a user-centric approach and the relevance of highlighting the company's unique selling values. By focusing on transparency, simplicity and user needs, I was able to create a platform that not only aligned with the client's vision, but also promoted trust among diverse groups of travelers, regardless of age or gender.I am very grateful for the opportunity to work on this project, which allowed me to learn and grow as a professional, in addition to having the trust and support of the company's owners to develop creative solutions within a collaborative space.

DISCOVER NEXT PROJECT

ARTIST'S WEBSITE BERLINES

ARTIST'S WEBSITE BERLINES

View More

Let's make
Something Amazing

Back to top
Chat with me

hi@biancarosendo.com

Find me on